Product leader and coach specializing in customer experience, growth and organizational excellence.
There is nothing more thrilling to me than finding an unseen opportunity. With a background in product consulting, an MBA, and twenty years of experience delivering top rated digital products, I’ve become an expert in product management and strategy. I have delivered work for Dropbox, Checkr, PG&E, Walmart Labs, KIXEYE and Second Life. I’ve conducted ethnographies, designed product organizations, run 100-person planning offsites, coached product managers in using OKRs, and taught design thinking and product analytics.
I’d like to help you bring your dreams to life.
How I can help
Strategy
What we call strategy is subjective. I like to think of it as a puzzle in which all of the pieces need to fit.
Roadmapping
Turn your portfolio into a plan through capacity planning, dependency mapping and strategic sequencing.
Research for Impact
Choose the right type of research based on your learning agenda and align on how you’ll use it.
Align with Story
Combine research, data, and customer insights to make a compelling case.
Visioning
Collectively imagine the future through techniques like brainstorms, then craft concepts and prototypes.
Organizational Excellence
Your organization, processes and skills reinforce your strategy.
Product Portfolio
This master backlog for your product organization should be quantified, strategic and easy to use.
Measure Meaningfully
From sales data to product analytics, focus on what you can control, and what will prompt action.